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IT Services and Solutions for omnichannel retail

We add value to your retail business by delivering operational improvements, competitive advantage and cost efficiency.

We understand the requirements of retailing and ensure that the customer experience remains central to everything we do.

There are two focus areas in our business: Managed Services and Solutions.

We provide services 24 hours a day, 7 days a week and 52 weeks a year through our IT Outsourcing, Help Desk, Retail Systems Support, Technical Services and Project Management.

Through our retail solutions we have built software, focused on the management of retailers’ supply chains, to fulfil omnichannel retailing requirements.

Our data exchange solution, Ra-X, has been built for retailers with requirements to exchange product, pricing and sales data across numerous locations.

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“The implementation was planned and delivered from scratch within 3 months – a remarkable achievement”



What we've been writing

Take a look at our latest news stories.
Retail Assist cupcakes
  • 29 Sep
Baking and Donating for Macmillan Coffee Morning On Friday 25th September, we held a cake and coffee morning across all of our sites for Macmillan Coffee Morning: Macmillan’s biggest fundraising event for people facing cancer. The day was a great success, with a grand total of £679.43... Read more
Retail IT Support
  • 3 Sep
Using pedal power for National Cycle to Work Day The Retail Assist team were on their bikes for National Cycle to Work Day today, to support the nationwide cycling campaign, as well as a local initiative to do good deeds in the community.Cycle to Work Day aims to encourage commuters to... Read more
Help Desk 1 million calls
  • 31 Jul
Celebrating our Help Desk’s 1 millionth call ticket! It’s a milestone moment for Retail Assist, as last night, our Help Desk received its one millionth call ticket – a very special call which we refer to as the ‘Golden Ticket’! Our Help Desk takes IT support calls 24... Read more