One of the world’s leading cinema groups, Vue International operates across 10 countries, including 280 sites and over 2,400 cinema screens.
We’ve supported Vue since 2009, when we took responsibility for the management of user support and technical service management in both Vue’s head office and across their entire cinema estate. Having experienced significant growth in the UK and internationally, Vue’s technological assets are critical to the service that they offer their customers and they underpin this structure with our Help Desk support. With our 24/7 Help Desk, we can offer global support no matter what the language or time zone, making our partnership perfect for Vue’s international operations.
“As a supplier, I find them (Retail Assist) an extension of my own organisation – and you don’t find that with every supplier. I have always got the feeling – and continue to have – that they care about our business as much as their own.”
Roland Jones, Executive Director of Technical Services
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